Client Testimonials

At Service Customer, every campaign is built around one goal.

+0%

Increase in service show rate

$0

Cost per hard conversion

25%

more engaged website activity on service pages

Dealerships across the country partner with us to increase service traffic, boost retention, and keep their bays consistently full with highly profitable ROs. From small family-owned stores to large multi-rooftop groups, our human-based data-driven approach to service marketing helps teams generate more booked appointments, improve customer engagement, and grow repeat ROs.

“We were struggling with inconsistent appointment volume, but their campaigns delivered an immediate lift. Within the first 60 days, we saw more booked appointments, higher show rates, and a noticeable increase in repeat ROs. Their team understands fixed ops better than any agency we’ve worked with.”

Mark R.

Service Director, Midwest Auto Group

"Service Customer helped us reach customers we hadn’t engaged in years. Between Emails, Texts, Social Media, and streaming Commercials, our messaging was everywhere our customers were. We’ve added thousands in incremental RO revenue every month thanks to Service Customer."

Jenna S.

Fixed Operations Manager, Coastal Ford

"We've tried several partners over the past couple of years who focus heavily on AI, only to find out that the lack of human connection and empathy actually decreased our booking rates. We've seen over 30% higher book rates with their Connect product."

Luis M.

General Manager, Titan Chrysler Dodge Jeep Ram