Turn new service customers into future vehicle buyers
Drive more repair orders today, while creating tomorrow’s sales opportunities
Independent shops are taking your customers every day.
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Market to conquest customers not in your CRM.
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Get new customers before they go somewhere else.
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Turn ROs into trade-ins and vehicle purchases.
The cost of only marketing to your CRM is your next lifetime customer.
Fixed Ops accounts for 50% of a dealership's revenue, yet receives only 5% of the dealer's marketing budget.
Dealer Service Site
A Better Service Experience. Built to Track Real Results.
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Most scheduling tools create friction and limit visibility. Service Customer builds a dedicated dealer service site to drive conversions and track every step of the customer journey.
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Dealers benefit from:
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Faster, cleaner scheduling experience
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Conversion tracking and attribution
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Direct lead delivery into the CRM
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Clear view of which campaigns drive appointments
Revenue. Attribution. ROI.​
Closed Loop Attribution & ROI Tracking
Most platforms stop at clicks and leads. Service Customer goes further by partnering with DealerVault to connect campaign performance directly to your dealership's DMS data, so you can see exactly which customers walked in, what they spent, and whether they came back.
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Appointments booked from our campaigns
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Closed ROs and revenue from those customers
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Future vehicle sales tied to service customers we drove in
Don't hope for new lifetime customers. Go get them.
Service Customer keeps your dealership visible, relevant, and in front of vehicle owners before independent shops or competing dealers can win them over.
With Service Customer You Will
Three commitments. Zero vanity metrics.
Get new customers.
Win customers before they become someone else's customer
Increase your Conquest ROs.
Win net-new service customers from outside your CRM, the ones every other vendor ignores.
Sell more cars.
Loyal service customers turn into future trade-ins and vehicle sales
How We Do it
Plant the RO. Grow the customer.
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One conquest RO isn’t just a service ticket. It’s the seed of a long-term relationship; warranty work, larger repairs, referrals, trade-ins, and vehicle purchases.
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The LTV of a new conquest service customer is over $7,000.
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Customers who service with you are 74% more likely to buy from you.
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A loyal service customer visits twice a year and spends between $600 & $1,200.
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Referrals, larger repairs, & vehicle purchases increase that number.
Case Study
A Nissan dealer in the Southeast grew service bookings 90%.
Nissan Dealer · Southeast US
Fixed-ops campaigns built around new conquest ROs. Measurable service growth, not vanity metrics.
The Challenge
Increase appointments and Repair Orders without resorting to inflated attribution or guesswork.
The Objective
Drive measurable service growth. Real appointments, real ROs, real revenue. Nothing else.
Money-back guarantee.
We stand behind the work. Real ROs and real revenue, or your money back.
$47.50
Cost per conversion on calls and form fills
69%
Higher engagement from campaign traffic
90%
Increase in service bookings, period over period
Our Solution
Our Fixed-Ops Solution.
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Predictive Service Targeting
We target customers when they need service -
Human BDC Scheduling
AI can’t replace trust, objection handling, or real conversations. -
ROI Dealers Can Trust
Real appointments, real ROs, real revenue growth.
Our Products
Two plans. Both built for conquest.
Conquest
Conquest new service customers. Gain new ROs with full digital marketing campaign management.
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Gain new conquest ROs
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Due and overdue service targeting
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Competitor and new-mover targeting
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In-market service marketing
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Digital marketing campaign management + reporting
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CRM audience marketing
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Custom built microsite
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Service due-date intelligence
Conquest + On.Page Booster
Conquest + On.Page Booster combines Service Customer's service marketing expertise with On.Page's Exact Visitor Enablement technology.
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Everything in Conquest
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On.Page EVE enablement
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1st & 3rd Party Targeting
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Re-engage abandoned website visitors
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This exclusive integration provides capabilities only within the Service Customer ecosystem, giving dealerships a competitive advantage attracting new customers and converting more of the consumers that have already visited your website.
BDC Add-On
Convert customers with real human conversations. Get a BDC rep booking appointments for you.
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Human BDC outreach
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Reliable, real conversations that convert
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Higher show rates than AI BDCs
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Service-specific dialog training
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Objection handling by humans, not bots
Fill your bays with new ROs with the highest lifetime value.
Plant the seed with a new service RO and grow a new lifetime customer that services with you, refers you, and buys from you.
Trusted by top dealerships
