Stop relying on your CRM.
Start acquiring new service customers.
Service Customer is the only fixed-ops solution that does both.
Driven by Innovation
Our Fixed-Ops Solution Combines CRM, Conquest and Re-Engagement Strategies
Predictive Service Targeting
We target customers before they need service using mileage, ownership age, and repair timing, not generic schedules. Multi-faced approach to bring you new service customers while engaging customers already in your CRM.
Human BDC Scheduling
Human connection is warm and engaging, AI is efficient and cold. AI can’t replace trust, objection handling, or real conversations. Our BDC is fully trained in service-specific dialog.
ROI Dealers Can Trust
No vanity numbers. No inflated “attributed” revenue. Just real appointments, real ROs, real dollars. Let the increase in service volume speak for itself
HUMAN CONNECTION > AI
Fill your bays, not just your calendar.
Our trained human BDC team connects with your customers by phone, text, and email. Human conversations build trust, increase show rates by over 30%, and outperforms AI automation every time.
By the numbers
Service Customer blends predictive service intelligence with human BDC outreach to deliver measurable growth in appointments, RO value, and customer retention.
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Years in automotive marketing
0k+
Confirmed service appointments
0+
Service campaigns deployed
25%
Reduction in turnkey submission fees
Empowering your business
How Service Customer Fills Your Bays
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1
Predictive Targeting
We target owners based on mileage, timing, and service history—before they need the repair. -
2
Personalized Campaigns
Tailored service offers go out across email, SMS, social, and conquest channels. -
3
Human Follow-Up
Our human BDC follows up by phone, text, and email to book confirmed appointments.
Elevating dealership service growth.
Transforming service lanes with strategy.
Improving retention and profitability.
Service Customer reactivated more than 300 lost customers in our first 90 days. Their human follow-up blows AI tools out of the water.
Lucas Young
Service Manager
Every month has been stronger than the last. It’s clear the system does what it says.
Chloe Davis
General Manager
Discover Service Customer
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